1) Agreement
By using FrontOffice247, you agree to these Terms.
2) The service
FrontOffice247 provides software that helps businesses handle inbound requests (questions, intake, routing, follow-up) through configured workflows.
3) Accounts
You are responsible for safeguarding login credentials and for activity under your account.
4) Acceptable use
You agree not to misuse the service, attempt unauthorized access, interfere with operations, or use the service for unlawful activity.
5) Customer content and configuration
You own the business content and settings you provide. You grant FrontOffice247 the rights needed to process that content to operate the service.
6) Third-party services
If you connect third-party tools, their terms apply. We are not responsible for third-party outages or changes.
7) AI output disclaimer
Outputs may be imperfect. You are responsible for setting escalation rules and reviewing workflows for accuracy, especially for sensitive topics.
8) Payments (if applicable)
Paid plans are billed as described at purchase. Taxes may apply.
9) Termination
You may stop using the service at any time. We may suspend accounts for policy violations or security reasons.
10) Limitation of liability
The service is provided "as is." To the fullest extent permitted by law, FrontOffice247 is not liable for indirect or consequential damages.
11) Changes
We may update these Terms. If changes are significant, we'll provide notice.
12) Contact
Support: support@frontoffice247.com
Legal: legal@frontoffice247.com
By using FrontOffice247, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. FrontOffice247 is a brand of FrontOffice247.