Built for SaaS Companies

Your Team Is Shipping. Who's Handling the Inbox?

Trial requests, demo inquiries, onboarding questions, feature asks.
They pile up. FrontOffice247 catches them, collects the details, and routes them — so your team stays focused.

WITHOUT FO247
3.2 hrs
Average first-response time
WITH FO247
<2 min
Average first-response time
WITHOUT FO247
40%
Requests that get lost
WITH FO247
0%
Nothing falls through
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Without a Front Office vs. With One

What changes when incoming requests stop leaking

Without FrontOffice247

  • Trial signups sit in a queue until someone has time
  • Demo requests get a reply 8 hours later — they already booked a competitor
  • Feature requests go to a shared inbox nobody owns
  • Onboarding questions bounce between CS and engineering
  • Your founder is still doing triage at 9pm
  • Customers churn before anyone notices
The real cost
Lost deals
Every slow response is a customer choosing someone else

With FrontOffice247

  • Trial signups get an immediate welcome + onboarding questions
  • Demo requests routed to the right rep with full context
  • Feature requests tagged, categorized, and routed to product
  • Onboarding questions handled inline — escalated when needed
  • Your founder sleeps. The front office doesn't.
  • Nothing stalls. Everything moves to the right person.
The real value
Momentum
Every request moves forward, every time, even at 2am

See How Incoming Requests Get Handled

Real request types from SaaS front offices — caught, triaged, and routed

Demo Request — Enterprise Prospect Routed to Sales
Visitor: "We're evaluating tools for our 200-person team. Can we get a walkthrough?"
Bob: "Absolutely. Let me get you to the right person. What's the best email and when are you typically free this week? I'll connect you with our enterprise team."
Routed to AE with company size + use case context
Trial Onboarding — New Signup Intake Complete
User: "I just signed up but I'm not sure where to start."
Bob: "Welcome! What are you hoping to use the product for — is this for your team or a personal project? I'll point you to the right getting-started path."
Collected use case + team size, routed to onboarding sequence
Feature Request — Power User Logged to Product
Customer: "Would love to see a Slack integration for notifications."
Bob: "Noted — I'll log this as a feature request. Can you tell me a bit about your workflow? That context helps the product team prioritize."
Tagged, categorized, routed to product board with context
Integration Issue — Technical Escalated to Engineering
Customer: "Our webhook integration broke after the latest update. Getting 502s."
Bob: "That sounds like something the engineering team needs to look at. I've captured your account details and the error. Escalating now — you should hear back within 2 hours."
Escalated with account context + error details in 15 seconds
📊 Performance Summary
71%
Auto-Resolved
8s
Avg Response
94%
Satisfaction

What Does a Leaky Front Office Actually Cost?

Estimate the cost of slow responses, missed demos, and lost trials

Current Monthly Cost
$0
With Bob
Auto-Handled
0
New Monthly Cost
$0
Monthly Savings
$0
Cost Reduction: 0%
Annual savings: $0

Integrates With Your Stack

Works seamlessly with the tools you already use

REST API + Webhooks | Enterprise Reliability | <100ms p95 Response Time

View API Documentation

Free Your Engineers to Ship Features

Stop context-switching between coding and support

⏰

8 Hours/Week Recovered

The average SaaS engineer spends 8 hours/week on support. Bob handles Tier 1 tickets automatically, giving that time back.

🚀

Ship Faster

Less context-switching means more features shipped. Your team can focus on building, not answering "how do I reset my password?"

🎯

Smart Escalation

Bob knows when to escalate. Complex technical issues go straight to engineering, not buried in a ticket queue.

📚

Learns Your Docs

Bob ingests your documentation, API docs, and release notes in 10 minutes. Quick setup, governed answers.

🔄

Stays Updated

Bob automatically learns from new documentation, tickets, and corrections. Gets smarter every day.

💰

$50K/Year Saved

Per engineer. That's the opportunity cost of 8 hours/week on support. Bob costs $149/month.

Simple, Transparent Pricing

No hidden fees. Cancel anytime.

Basic

$149/mo
  • ✅ 500 conversations/month
  • ✅ All integrations
  • ✅ Email support
  • ✅ Core features
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MOST POPULAR

Pro

$449/mo
  • ✅ 2,500 conversations/month
  • ✅ Custom training
  • ✅ Priority support
  • ✅ Advanced analytics
  • ✅ Slack support
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Enterprise

Custom
  • ✅ Unlimited conversations
  • ✅ Self-hosted option
  • ✅ Dedicated success manager
  • ✅ SLA guarantee
Contact Sales

Scale Support Without Hiring

Start your 45-day free trial. See how Bob can transform your support operations.

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✅ 45-day free trial • ✅ No credit card required • ✅ Setup in 15 minutes