Fair, educational comparison—not competitor bashing. See our Proof Center for what is live vs roadmap.
| Topic | Bob (governed AI front office) | Generic AI chatbot |
|---|---|---|
| Answers from your approved content | ✓ Bob (governed AI front office) | ✗ Often uses general model knowledge |
| Safe refusal when unsure | ✓ Bob (governed AI front office) | ✗ May guess or hallucinate |
| Audit trail for operators | ✓ Bob (governed AI front office) | ✗ Limited or none |
| Lead capture with your rules | ✓ Bob (governed AI front office) | ✗ Varies widely |
Website chat is live today. Voice on your site is as part of your managed front office. Business phone, SMS, and WhatsApp are through eligible plans and setup paths—see the Proof Center for current status.
Canonical proof: Proof Center · AI & Agent Resources