Your writers are buried in active ROs. The website chat asks for a brake quote. Nobody sees it for three hours. The customer books somewhere else that answered first.
Speed is the product
In auto service, the first trustworthy reply often wins. Not a gimmicky chatbot reply — a reply grounded in your hours, services, and booking rules.
Sales & Leads for the service lane
Bob captures estimate and appointment intent into Sales & Leads, with Action Inbox follow-ups when a human must quote.
Governed answers
No inventing parts prices. Approved knowledge only. Escalate when the customer needs a real writer.
Talk to us about your front office
Tell us who you are — we route this into Sales & Leads (not a dead contact form).